Privacy Policy

7G TechLabs Inc., doing business as “Harnyss AI” and “Harnyss” (“Harnyss”, “we”, “us”) operates a bring-your-own-key (BYOK) platform for autonomous business operations. This policy explains what data we collect, why we collect it, and how we handle it. We've written it to be readable, not to bury things in legalese.

By using Harnyss, you agree to the practices described here. If you don't agree, please don't use the service.

Account data. When you sign up, we collect your name, email address, and company name. If you add payment details, those are handled by Stripe — we never see raw card numbers.

Usage data. We log which features you use, agent actions taken, workflow runs, credit consumption, and approval events. This powers your audit trail and our product analytics.

Technical data. IP addresses, browser type, device identifiers, and error logs collected automatically when you use the platform.

What we do NOT collect. We do not store your LLM API keys persistently. We do not intercept or log model traffic between your agents and your LLM provider. We do not have access to the content of your LLM calls.

We use collected data to provide and improve the Harnyss platform, send transactional and product communications, generate your usage reports and audit logs, detect and prevent abuse, and comply with legal obligations.

We do not sell your data. We do not use your data to train AI models — ours or anyone else's. We do not share your data with third parties except as described below.

We work with a small number of sub-processors to operate the platform: Stripe (payments), AWS (infrastructure), Datadog (observability), and PostHog (product analytics). Each is bound by data processing agreements that restrict how they may use your data.

A full list of sub-processors is available on request at privacy@harnyssai.com.

Account and usage data is retained for the life of your account plus 90 days after deletion. Audit logs are retained for 12 months on the Growth plan and 24 months on Scale and Enterprise. You can request deletion at any time.

Depending on your location, you may have rights to access, correct, delete, or export your personal data; object to or restrict certain processing; and lodge a complaint with a supervisory authority.

To exercise any of these rights, email privacy@harnyssai.com. We respond within 30 days.

All data is encrypted at rest (AES-256) and in transit (TLS 1.3). Access to production systems is restricted by role and audited. We are actively pursuing SOC 2 Type II certification. See our Security page for full details.

We'll notify you of material changes by email and by updating the date at the top of this page. Continued use of the service after changes constitutes acceptance.

Questions about this policy? Email privacy@harnyssai.com.