For freight brokers and 3PLs

Fewer status emails,
more freight moved.

For freight brokerages, 3PLs and logistics companies: departments that keep customers updated, onboard carriers, enter emailed orders and match invoices to delivery proof, so your team works the exceptions.

Prefer to set it up yourself? Start free →

Sound familiar?

Where logistics teams lose the day

“Where’s my shipment?”

Your team spends hours answering status emails from customers, with the answer sitting in a portal or an inbox.

Carrier onboarding is a chase

Every new carrier means the same packet, the same missing documents and the same follow-ups.

Invoices wait on paperwork

Carrier invoices sit until someone finds the rate confirmation and the proof of delivery to match them against.

Workflows

The work that runs on email and portals

These are the workflows logistics teams start with. They work through email, your systems and the carrier and customer portals you already use.

  1. Shipment status updates

    Customers told where their shipment stands, from your systems, carrier emails and portals, with delays flagged to your team.

    Your team approvesMessages about delays or problems

  2. Carrier onboarding

    New carriers sent your packet, documents collected and checked for what is missing, and the carrier set up once it is complete.

    Your team approvesEvery new carrier, before it is set up

  3. Orders from email

    Orders and load requests that arrive by email entered into your system, with anything unclear sent to your team.

    Your team approvesOrders outside the rules you set

  4. Invoice and delivery proof matching

    Carrier invoices matched to rate confirmations and proof of delivery, with mismatches flagged before anyone pays.

    Your team approvesEvery mismatch, and anything that moves money

Who it is for

Built for the people who own the number

VPs of operations

More loads handled without adding to the desk.

Disruption to our systems and the team?

It works through email, your system’s API or web portal, and the carrier portals your team already uses. Nothing is replaced, and anything unclear goes to a person.

CFOs and controllers

Invoices matched before they are paid.

Savings that never reach the numbers?

The assessment records a baseline for the work before anything is built, and our team reviews the results against it with you every month.

Systems

Inside the stack you already have

Agents work in your accounts, on your own AI keys. Nothing is migrated.

OutlookMicrosoft TeamsCarrier and customer portalsGoogle WorkspaceSQL databasesSpreadsheetsQuickBooks Online+ any tool with an API

How it starts

From one call to a running department

  1. Assess

    We map the status emails, carrier paperwork, orders and invoices your team handles, the hours it takes and the systems it touches, and pick where to start.

  2. Launch

    The first workflows go live in your tools, with approval steps set and a baseline recorded.

  3. Operate

    Our operators run it every day and review the results with you each month, or we hand you the keys.

See how it works →

Questions

What logistics teams ask us

Does it work with our TMS?

If it has an API, a database or a web portal, yes. Agents work through the API, read the database (read-only unless you allow changes) or use the portal the way a person would.

Will it message customers or carriers on its own?

Only if you let it. Messages to customers and carriers can require approval for as long as you want, set per agent.

What happens when a shipment or invoice doesn’t match?

It goes to your team instead of being guessed at. Anything outside the rules you set waits for a person, and every action is on record.

We can run it for you, or build it and hand you the keys. Compare the two paths →

Put AI to work in your business,
under your rules.

Start with a 30-minute call about the work your team repeats. We'll show you where agents could take it on.